At That Girl Boutique, customer service is our ultimate goal. Please note that as a true internet business, the optimal way to contact us is via email. We guarantee a prompt response! We look forward to serving you.

Customer Service Hours: Monday-Friday 10:00AM -5:00PM Eastern Standard Time

By E-Mail: Customer Service and General Inquiries: info@thatgirlboutique.com



Join our Mailing List:
or To be notified of upcoming sales
Please email us at sales@thatgirlboutique.com


For All Product inquiries,Returns and Shipping requests

Please email us at customercare@thatgirlboutique.com


That Girl Boutique
Boonton, NJ 07005
sales@thatgirlboutique.com


Return Policy and Shipping Policy


Return Policy

Return Policy: If you are not happy with your purchase there is a Five (5) Day Money Back Guarantee. There is a twenty five percent (25%) restocking fee and shipping charges are non-refundable. We must be contacted by E-Mail or Phone within five (5) days of you receiving your purchase if you are dissatisfied with your purchase to receive an RMA (Return Merchandise Authorization) number. The RMA number must be shown clearly on the outside of the package. The item(s) must be received back by us within fifteen (15) days of your having received the item(s) according to the delivery confirmation receipt. Please email us to get approval before mailing back merchandise. No item(s) maybe returned with out prior approval of That Girl Boutique/KIP Marketing.

* Special Orders are non-refundable. Earrings are only refundable at 50% of the purchase price.

All item(s) must be returned in new condition in the same shipping container in which you received your item(s) or an equivalent shipping container. Item(s) must be as well padded and protected as you received them. They must be shipped via a traceable deliver service such as USPS Delivery Confirmation, UPS or FedEx. The item(s) must be insured or you wave all rights to the refund depending on the condition we receive the returns goods, which we determine at our sole discretion. If there is a problem with the item damaged from shipment, we must be contacted within 24 hours of you receiving your shipment if shipment was insured otherwise we are not responsible. Failure to follow the above procedure will result in the package being returned to you as we received it and no refund or exchange will be given.

All picture, graphics and other material displayed on this site are exclusive property of That Girl Boutique. Any copying or distribution is strictly prohibited by law.

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